Privacy Policy

BodyGood Health Inc. ("BodyGood," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website men.joinbodygood.com (the "Site") and use our services.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

A. Personal Information

We may collect the following personal information when you use our services:

• Full name, email address, phone number, and mailing address
• Date of birth and gender
• Health and medical information provided through intake questionnaires
• Payment and billing information (processed securely through third-party payment processors)
• Government-issued identification (if required for identity verification)
• Communications you send to us (emails, chat messages, support requests)

B. Health Information & HIPAA

As a telehealth platform, we collect sensitive health information including medical history, current medications, allergies, and health conditions. This information is collected solely for the purpose of facilitating clinical evaluations and prescription services. All health information is handled in compliance with applicable privacy laws including HIPAA where applicable.

C. Automatically Collected Information

When you visit the Site, we automatically collect certain information, including:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, click patterns, and referring URLs
• Geolocation data (approximate, based on IP address)

2. Cookies, Tracking Technologies & Pixels

We use cookies, web beacons, tracking pixels, and similar technologies to collect information about your browsing activity. This includes both first-party and third-party cookies and pixels.

A. Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly (e.g., session management, cart functionality, authentication).
• Analytics Cookies: Help us understand how visitors interact with the Site, including page views, session duration, and navigation patterns.
• Advertising & Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across platforms.
• Functional Cookies: Remember your preferences and settings to enhance your experience.

B. Third-Party Cookies and Tracking Pixels

We use cookies and tracking pixels from the following third-party services, which may collect data about your activity on our Site and across other websites:

• Google — Google Analytics, Google Ads, and Google Tag Manager for analytics and advertising
• Meta (Facebook/Instagram) — Meta Pixel for advertising, retargeting, and conversion tracking
• TikTok — TikTok Pixel for advertising and conversion tracking
• Other Social Media Platforms — We may use tracking pixels and cookies from additional social media and advertising platforms including but not limited to X (Twitter), Snapchat, Pinterest, and LinkedIn

These third parties may use the information collected to serve you targeted advertisements on their platforms and across the internet. Each third party's use of your data is governed by their own privacy policies.

C. Managing Cookies

You can manage your cookie preferences through our cookie consent banner displayed when you first visit the Site. You may also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

3. How We Use Your Information

We use the information we collect to:

• Facilitate telehealth consultations and prescription services
• Process orders, payments, and deliver products
• Communicate with you about your account, orders, and treatment
• Personalize your experience and deliver relevant content
• Conduct analytics and improve our services
• Deliver targeted advertising and marketing campaigns
• Comply with legal obligations and protect our rights
• Detect and prevent fraud or unauthorized access

4. How We Share Your Information

We may share your information with:

• Healthcare Providers: Licensed clinicians who review your health information and prescribe treatments
• Pharmacy Partners: Licensed pharmacies that fulfill your prescriptions
• Payment Processors: Secure third-party processors that handle payment transactions
• Shipping Partners: Carriers that deliver your orders
• Advertising Partners: Third-party platforms (Google, Meta, TikTok, and others) for marketing and analytics purposes
• Service Providers: Companies that help us operate our business (hosting, email, customer support)
• Legal Compliance: When required by law, court order, or governmental authority

We do not sell your personal health information. We may share de-identified or aggregated data that cannot reasonably identify you.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Health records are retained in accordance with applicable healthcare record retention laws. We may retain certain information as required by law or for legitimate business purposes.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption of data in transit and at rest, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of the sale or sharing of your personal information
• Opt out of targeted advertising
• Withdraw consent for data processing
• Request a portable copy of your data

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected information from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

BodyGood Health Inc.
Email: [email protected]
Fort Lauderdale, FL 33301